Cancellation, Return and Refund

Thanks for shopping at Neelamari Herbs .

If you are not entirely satisfied with your purchase, we’re here to help.


  • Customers can cancel their order within one business day after the payment.
  • Customers can cancel the orders by logging into their profile on our website where order cancellation option can be found.
  • In case the order has already been shipped, customers may email us : However, in case of orders already shipped customers may follow the Returns policy.


  • In case of cancellation of order or return of any product as per our policies (mentioned above), the refund shall be initiated on the customer’s original mode of payment.
  • In case of return of a product, our team would acknowledge the receipt of the returned item and refund shall be initiated immediately under intimation to the customer.